Check-in Hardware Requirements
Desktop Label Printing
The printer that is used for name tags and parent security tags when printing from Desktop Check-in is the Dymo Labelwriter 450 or Dymo Labelwriter 450 Turbo. The Dymo 330 or 400 series will also work. Roll Call is written specifically for this printer. It is the ONLY one that will work.
Mobile CheckIn Label Printing
When printing labels from Mobile CheckIn, you have two options. You can use a Dymo printer (as stated above) or you can use a Brother QL-810w (or previously QL-710w) wireless label printer.
Note: When using a Dymo with Mobile CheckIn, you will need to have a Roll Call Client logged in as a "Print Queue" user on a desktop which is directly connected to the Dymo via USB. When using the Brother, however, the Brother can be installed wirelessly to the printer list on any computer running and logged into Roll Call.
Barcode Scanning (Desktop Only)
The barcode scanner that you use must be a usb keyboard wedge device. It must read code 39 barcode fonts and be configurable to read 1 character.
Note: If you do not order keytags from us, make sure the printer knows the following: The barcode must be code 39 and the number must end with a Q.
Finger vein Scanner (Desktop and Windows Only)
To use the fingerprint software and scanner, you must use one of the Windows operating systems listed above. You will need a usb port available for the fingerprint scanner.